Candidate Matches & Premium Talent Search Terms

Candidate Matches & Premium Talent Search Terms

Last updated on 21st January 2024

Important Notes

This page contains the terms relating to:

  • our complimentary Candidate Matches service; and

  • our paid, Premium Talent Search service.

These services (and their respective terms and conditions) can vary depending on where a role is located, as follows:

A. If you post your job advertisement located in Australia on and from 28 April 2025, the applicable terms and conditions to these services are available here, referred to as the Candidate Matches & Premium Talent Search Terms (for Australia).

B. If you post your job advertisement located in Australia before 28 April 2025 or any other countries (before or after this date), the applicable terms and conditions to these services are:

i. For our complimentary Candidate Matches service, the Candidate Matches Terms and Conditions available here; and

ii. For our paid, Premium Talent Search service, the Premium Talent Search Terms and Conditions available here.

iii. For these hirers, if you have purchased Premium Talent Search, the complimentary Candidate Matches service is not available to you and you should refer only to the Premium Talent Search Terms and Conditions

Candidate Matches Terms and Conditions

1. These Candidate Matches Terms and Conditions (CM Terms) apply to our complimentary Candidate Matches service. ⁠

⁠2. The complimentary Candidate Matches service allows you to proactively identify and connect with potential candidates for your advertised roles. For each Qualifying Job Advertisement you post on the SEEK, JobStreet by SEEK (excluding JobStreet Express) and JobsDB by SEEK employment websites and apps (collectively, our websites and apps), we will:

a. recommend up to 100 candidates from our database for your role (Recommended Candidates); and

b. issue complimentary Candidate Matches Credits that you can use to connect with the Recommended Candidates through the Candidate Matches Connection Methods. ⁠

3. ⁠We also offer a premium, paid version of Candidate Matches known as “Premium Talent Search”, which has increased functionality compared to the complimentary Candidate Matches service. If you have access to Premium Talent Search:⁠

a. these CM Terms do not apply to you. Premium Talent Search is governed by separate Premium Talent Search Terms and Conditions (see below these terms); and

b. you are not entitled to the basic Candidate Matches service described in these CM Terms, including any associated complimentary Candidate Matches Credits. ⁠

4. These CM Terms will bind both the relevant individual and any business or organisation they represent (or claim to represent) and references to “you” and “your” (and related terms) should be read accordingly. ⁠

5. These CM Terms are incorporated into the Advertising Terms of Use, which also apply to you. This means that relevant provisions in the Advertising Terms of Use (such as those relating to contracting parties and governing law) also apply to these CM Terms.

6. For the purposes of these Terms:

a. Access CV is a Candidate Matches Connection Method through which you can obtain access to a candidate’s CV and contact information.

b. Candidate Matches Connection Methods mean:

  • Access CV;

  • Message; and

  • Send Job.

c. Candidate Matches Credits means credits that can be used to access Candidate Matches Connection Methods.

d. Candidate Profile means a SEEK/JobStreet/JobsDB candidate profile that provides personal information about that candidate that may include (amongst other things) the candidate’s name, contact information and work history.

e. Daily Limits is defined in clause 16.

⁠⁠f. Job Advertisement means a current job advertisement posted on our websites and apps.

g. Message is a Candidate Matches Connection Method which allows you to send an electronic message to a candidate. You do not need to purchase a full Candidate Profile to send a Message.

h. Qualifying Job Advertisement means a Job Advertisement of the following types (as defined in the Product Terms and Conditions): Classic Ad, Basic Ad, Branded Ad, StandOut Ad, Advanced Ad (in applicable markets) or Premium Ad.

i. SEEK Group means SEEK Limited (ABN 46 080 075 314) and its related bodies corporate, as defined by the Australian Corporations Act 2001 (Cth). References to “we” and “us” (and related terms) mean the SEEK Group unless otherwise stated.

⁠⁠j. Send Job is a Candidate Matches Connection Method that allows you to invite a candidate to apply for a particular Job Advertisement by electronically sending that Job Advertisement to that candidate.

7. We will issue you with 1000 complimentary Candidate Matches Credits for each Qualifying Job Advertisement you post on our websites and apps. ⁠

8. Subject to the Daily Limits, you may use the Candidate Matches Credits issued under these CM Terms to access the Candidate Matches Connection Methods in relation to the Recommended Candidates for the related Qualifying Job Advertisement. ⁠

9. The Candidate Matches Credits issued under these CM Terms:

a. can only be used in relation to the Recommended Candidates for the Qualifying Job Advertisement for which the Candidate Matches Credits were granted;

⁠⁠b. cannot be transferred to another party; and⁠

⁠⁠c. expire when the relevant Qualifying Job Advertisement expires or is otherwise removed from our websites and apps. ⁠

10. The number of Candidate Matches Credits required for each Candidate Matches Connection Method is as follows:

a. Send Job – 25 Candidate Matches Credits

b. Message – 50 Candidate Matches Credits

c. Access CV – 200 Candidate Matches Credits ⁠

11. Candidates decide how much of their Candidate Profile is visible through Candidate Matches, if any (please refer to the “Visibility Settings” section of our Privacy Policy). You understand and acknowledge that a candidate’s visibility settings may impact what Candidate Matches Connections are available to you. ⁠

12. When you purchase a candidate’s CV using Access CV, you acknowledge that the candidate will receive a notification from us that you have viewed their Candidate Profile and that their CV has been purchased by, and provided to, you. Please be aware that your organisation’s identity will be revealed to the candidate, even if you are using the “Private Advertiser” function. ⁠

13. You agree to use the Candidate Matches service and the information you obtain through the service:

a. for the purposes of the hiring process for the employment opportunity advertised in the Qualifying Job Advertisement for which you received Candidate Matches Credits; and

b. in strict compliance with our Advertising Terms of Use, which includes complying with all Applicable Laws, including but not limited to, applicable Privacy Laws and anti-spam laws (capitalised terms as defined in the Advertising Terms of Use). ⁠

14. If we detect activity in breach of clause 13 we reserve the right to immediately:

a. remove any live job advertisements you may have placed on our websites and apps; and

⁠⁠b. cancel your Candidate Matches Credits. ⁠

15. We may make changes to, or cease to offer, the complimentary Candidate Matches service under these CM Terms (including features or functionality). We will publish notice of such actions on our website. For the avoidance of doubt, the variation of terms provisions in the Advertising Terms of Use do not apply to these CM Terms. ⁠

16. Your use of the Candidate Matches Connection Methods will be capped as follows (Daily Limits):

User Level Limits

Account Level Limits

Access CV

100 per user per day

1200 per account per day

Message

100 per user per day

300 per account per day

Send Job

200 per user per day

2000 per account per day

Premium Talent Search Terms and Conditions

1. These Premium Talent Search Terms and Conditions (Premium TS Terms) apply to our premium, paid version of Candidate Matches known as “Premium Talent Search”. ⁠

2. While you have access to Premium Talent Search, you will not be entitled to the complimentary Candidate Matches service and you will forfeit any existing Candidate Matches Credits previously granted under the terms of the complimentary service. ⁠

3. These Premium TS Terms will bind both the relevant individual and any business or organisation they represent (or claim to represent) and references to “you” and “your” (and related terms) should be read accordingly. ⁠

4. These Premium TS Terms are incorporated into the Advertising Terms of Use, which apply to you. This means that relevant provisions in the Advertising Terms of Use (such as those relating to contracting parties and governing law) also apply to these Premium TS Terms.

5. All terms defined in the Candidate Matches Terms and Conditions (see above these terms) have the same meaning in these Premium TS Terms.

13. Clauses 14 to 17 (inclusive) apply if you have a Combined Agreement. ⁠

14. If, at any time during your Combined Agreement, the balance on your account is reduced to 200 Talent Search Credits or less, additional Talent Search Credits will be automatically added to your account (Additional Credits). The amount of Additional Credits will be equal to the value of 10% of the Ad Budget amount under the Combined Agreement (unless otherwise stated in your Combined Agreement). ⁠

15. The charge for each increment of Additional Credits will be invoiced to you on the first day of the calendar month following the allocation of the Additional Credits, or if allocated in the final month of your Combined Agreement, invoiced as part of your final invoice. ⁠

16. You must contact us if you do not wish for Additional Credits to be allocated to you. You will be liable to pay for any Additional Credits issued before this instruction. ⁠

17. Your Talent Search Credits will expire at the end of the Combined Agreement period (unless the agreement is terminated earlier). Talent Search Credits will not be refunded or rolled over into subsequent agreements.

18. Clauses 19 to 20 (inclusive) apply if you have a Standalone Credit Pack. ⁠

19. Additional Credits will not be applied to your account in the manner described in clause 14. ⁠

20. Your agreement will conclude if you consume all Talent Search Credits before the end of your agreement period. Otherwise, your Talent Search Credits will expire at the end of the agreement period (unless the agreement is terminated earlier). Talent Search Credits will not be refunded or rolled over into subsequent agreements.